In our strategy for Asia Pac class, we are back with Mr Evans! The first time we met the guy, he was in Thailand and he had a big problem on his hands: he was supposed to give feedback to a star performer, while implementing the Western style evaluation system (previously, everyone was getting an A - whereas in the West, only about 5% or 10% of the workforce would get an A. A C which is a very good and standard performance wasn't accepted). Mr Evans is now back in Thailand and we had to deal with his in-tray. Should he attend the Wedding and Mr So'n'So? What should he do about corruption to get business with his customers? How can he implement the new quality and safety measures when none of his managers seem to consider these items top priorities? How come most of the people they are wanting to hire have either found work with another company - and just not bothered turning up on their first day of work - or are running a business on the side, then switch to this more profitable venture? What can be done about the lack of talent around?
How would a Western manager handle the in-tray? How would an Asian manager deal with these issues?
Wednesday, February 18, 2004
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