Pascale:
My God, I have just realized that all this time has gone by and I have not yet once mentioned Pascale.
I bet that if you talk to anyone many years out of INSEAD, who spent at least one period on the Fontainebleau, and ask them about the one person that was central to their day-to-day life, they will talk about Pascale.
There is a central place for MBAs on campus. It is called the Camembert, thanks to the low flying imagination of the administration (the place is round) and the desk in the middle is Pascale's throne.

Speculating about what people like about Pascale, I would list the following ingredients:
- honest and ever-present smile
- capacity and willingness to help every single student with local problems
- simplicity
- understanding and listening skills

Unsurprinsingly, Pascale gets invited to student parties, to general drinks sessions and many a-graduate will take time to greet her on any subsequent visit to quaint Fontainebleau.